Refund & Exchange

Refund & Exchange Policy – Ora Scents

We want you to love your purchase from Ora Scents! 💖
If for any reason you're not satisfied, you can request a return or exchange within 7 days of receiving your order.

✅ Conditions for Return/Exchange:

• Item must be unused and in original packaging

• Proof of purchase (receipt or order confirmation) is required

• Return shipping costs are the customer's responsibility (unless the product is defective or incorrect)

🛍️ Once we receive and inspect your return, we'll process your refund or exchange promptly.

📞 For assistance, contact us on WhatsApp at +92 318 4302102 – we're happy to help!